| OpenRV Frequently Asked Questions |
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| Q: |
As a camper holding a free camper account on the OpenRV
web site, am I charged when I place a reservation through OpenRV? |
| A: |
No, OpenRV charges no fees for placing a
reservation deposit to the RV Park or Private Campground. The RV Park or Private Campground
collects a deposit from you according to their reservation policy and by doing
so makes an agreement with you hold a Campsite reserved in your name. The
agreement is between the camper and the RV Park and is encourage to be spelled
out in the policy section of their free website; OpenRV
simply provides the interface for you to complete this transaction and holds no
responsibility for the funds transferred. This is a free service to you
and to the RV Park or Private Campground Administrator. |
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| Q: |
Can I reserve a campsite for any RV Park or Private Campground listed on the OpenRV
Website? |
| A: |
No; only RV Parks or Private Campgrounds that have configured the free
reservation service feature through OpenRV
hold reserveable sites through OpenRV. |
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| Q: |
If I have a problem with a member RV Park can I pursue a refund or any other
recourse through OpenRV? |
| A: |
No; when using the OpenRV system you
agree that this is a free service and any request for a deposit refund must be
pursued on your part through PayPal and / or the individual or business you sent
a deposit to. OpenRV is not
responsible in any way for funds transferred, the quality of your stay or your
satisfaction. However, OpenRV will strive to maintain the highest
reasonable selections of RV Parks and Private Campgrounds. |
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| Q: |
What if I discover an error or omission on the OpenRV
web site? |
| A: |
Please let us know! We will strive to maintain accurate and timely
information about our RV Parks and Private Campgrounds. However, this is a
free service to the patron camper and we make no warranties either written or
implied as to the accuracy or timeliness of the information contained on any
website served free to you. By using this free service you agree to hold
RV Reservation Services, Inc. harmless for any damage or loss resulting directly
or indirectly from use herein. |
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| Q: |
What is required as a prerequisite to use the site? |
| A: |
You must register; a free camper account is required and you must provide a
valid email address in order to receive a temporary password. A free
search registration may be required in order to access search pages and
functions. |
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| Q: |
Is my business charged when campers place a reservation through OpenRV?
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| A: |
Not by OpenRV; there are no charges
incurred when the camper places a reservation via OpenRV.
However, OpenRV uses PayPal;
which does charge you a transaction / merchant settlement fee. By using
OpenRV you agree to all financial
obligations as a result of any transaction facilitated by
OpenRV and assume full responsibility and
liability for honoring the financial transaction. You further agree that
any disputes or losses resulting from a reservation facilitated through
OpenRV is your responsibility and you
will hold OpenRV harmless for any and all
liability. The OpenRV system facilitates
the patron; the patron submits a deposit to you via their PayPal account
and you are responsible for acknowledging receipt of any funds and are intended
as a deposit for any reservation at your facility. Note that
PayPal will charge you a settlement fee according to their current rates, which
is similar to the rate the major credit card issuers charge. You are
responsible for any and all settlement charges resulting from the use of the
PayPal system. |
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| Q: |
Am I required to install or purchase any software in order to use OpenRV to manage
my online reservations or free online web page?
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| A: |
No, all OpenRV transactions and web site
maintenance are handled on-line and by you. This provides you the advantage
of no up-front software costs, no need to pay for a software service agreement, and no software expertise to develop
or pay for your online presence. |
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| Q: |
Can I get support for my OpenRV online
setup and activities? |
| A: |
Yes; you may seek contract services through OpenRV
on an hourly basis. However it is strongly encouraged that you utilize the
online resources available through OpenRV
. Availability of OpenRV contract
services is not guaranteed at any time. |
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| Q: |
Are online help resources available through OpenRV? |
| A: |
Yes; OpenRV will seek to provide useful
online resources for your use. However, this is a free service for the
user and no warranties either written or implied exist.
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| Q: |
What if a dispute arises between any web site user (either patron or business
party) and OpenRV? |
| A: |
At its sole discretion, OpenRV may
remove any listing from its website and / or database records at any time for
any reason. By using OpenRV
you agree to this stipulation and agree to abide by all rules and guidelines set
forth on any website produced or managed by RV Reservation Services, Inc.
The service is free to the patron |
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| Q: |
What is a "Domain Name"? |
| A: |
As an example, "openrv.net" is a domain name. It allows a user to access a
web resource by a familiar name rather than a complex computer address. |
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| Q: |
Can I configure or transfer my domain name so that it points to or serves by web
page through OpenRV? |
| A: |
Yes; OpenRV will upon approval and its
sole discretion, serve your
domain name for you. However, you are responsible for any and all payments
and maintenance of your domain name and name server pointing configuration. In other words we are happy to serve
your domain through our servers but you must purchase and maintain the domain
name through a DNS registry provider. Please consult the online
documentation for suggestions on how to perform these functions. |
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| Q: |
Do I need my own Domain name in order to have a web page on OpenRV? |
| A: |
No; you can use the default structure which does not require a domain name. |
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| Q: |
Why does OpenRV have this policy and
approach? |
| A: |
Many users prefer to "own" their domain name. OpenRV
has a philosophical conflict to "owning" the domain names of its accommodation
and prefers that others own their own domains. This also means that a user
can discontinue at any time at his or her own discretion and points to their
free OpenRV web page voluntarily. |
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